SMS Policy
Last updated: June 7, 2026
This SMS Policy explains how Elite Core (operated by Westgrove Lane Enterprises LLC, “we”, “us”, or “our”) sends text messages to customers, what types of messages we send, how customers opt in, and how customers opt out.
Program Description
Elite Core operates a transactional SMS program for customers of elitecore.org. We send the following three types of messages only:
- Two-factor authentication codes: 6-digit one-time passcodes sent during account creation and sign-in to verify identity.
- Order confirmations: A confirmation message sent after a successful purchase, including the order number and a link to track the order.
- Shipping and delivery notifications: Updates when a package leaves our warehouse and when it is delivered, including carrier tracking links.
We do not send marketing, promotional, or advertising text messages through this program.
How Customers Opt In
Customers opt in to receive transactional SMS in one of the following ways:
- At account signup: Customers enter their mobile phone number on the signup form at https://elitecore.org/sign-up/ and check a consent checkbox before submitting.
- At checkout: Customers enter their mobile phone number on the checkout form at https://elitecore.org/checkout/ and check a consent checkbox before placing the order.
The opt-in disclosure shown next to the consent checkbox reads:
“By providing my mobile phone number and checking this box, I agree to receive transactional SMS messages from Elite Core including verification codes, order confirmations, and shipping notifications. Message frequency varies based on account activity. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. View our SMS Policy at elitecore.org/sms-policy and Privacy Policy at elitecore.org/privacy-policy.”
The consent checkbox is unchecked by default. Customers must affirmatively check the box to opt in. The checkbox is not pre-selected, and opting in is not a condition of purchase.
Opt-In Form Screenshot
The screenshot below shows the SMS consent checkbox on the Elite Core signup form. The opt-in checkbox is unchecked by default. Customers must affirmatively check the box to consent to SMS messages. The full disclosure language is displayed next to the checkbox.
Message Frequency
Message frequency depends on customer activity. A typical customer receives between zero and five messages per month, including verification codes during sign-in and notifications for any orders placed.
Sample Messages
- Verification code: “Your Elite Core verification code is 123456. Do not share this code. Reply STOP to opt out.”
- Order confirmation: “Thank you for your Elite Core order #1234. Track your order here: elitecore.org/t/abc123. Reply STOP to opt out.”
- Shipping notification: “Elite Core order #1234 has shipped! Tracking: [tracking link] Reply STOP to opt out.”
How to Opt Out
Customers may opt out at any time using any of the following methods:
- Reply STOP to any message we send. Opt-outs are processed immediately and we will not send further messages.
- Email support@elitecore.org with “STOP SMS” in the subject line.
- Log in to your account at https://elitecore.org/my-account/ and toggle SMS notifications off in your account dashboard.
Opting out of transactional SMS will not affect your account, your ability to make purchases, or any other communications you receive from us (such as email).
Help
For help with our SMS program, reply HELP to any message we send, or contact us at support@elitecore.org.
Costs
Elite Core does not charge customers a fee for SMS messages. However, message and data rates may apply through your wireless carrier. Contact your carrier for details on your messaging plan.
Carriers and Delivery
Our SMS program supports all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, and U.S. Cellular. We cannot guarantee message delivery in all cases, as delivery depends on carrier service and other factors outside our control.
Privacy and Data Sharing
Your mobile phone number is stored securely with your account and used only for the purposes described in this policy. We do not sell, rent, or share customer phone numbers with third parties for marketing purposes. We share phone numbers only with our SMS service provider (Twilio Inc.) solely for the purpose of message delivery. For full details, see our Privacy Policy.
Contact
Westgrove Lane Enterprises LLC
Operating as: Elite Core
1415 S Voss Rd, Ste 521, Houston, TX 77057
Email: support@elitecore.org
Website: https://elitecore.org